WELCOME
Welcome to the portal for Group Members of the class action relating to certain Toyota HiLux, Prado and Fortuner diesel vehicles.
HOW TO REGISTER FOR THE CLASS ACTION
Register your interest to receive money to which you may become entitled in the Toyota class action by clicking on the 'Register/Sign in' tab to the left (or in the menu at the top if on mobile).
You will be asked to set up an account using your name, email address and phone number. Once you have set up your account, you will be able to complete the registration form. You can save the form at any time and return to complete it at a later stage. To do so, just click the "update" button in any section in which you have entered information before exiting.
If you do not register, you will not be able to receive any money to which you may otherwise become entitled in the class action.
If you received the Federal Court’s notice about the Toyota Class Action via email, please register with the email address to which your notice was sent, as we have pre-loaded information about your claim based on this email address.
HOW TO RAISE A QUERY
Once you have set up an account on the portal, you can contact the support team by using the message function. You can access the message function before you have completed the registration form. Set up an account by clicking on the ‘Register’ tab to the left (or in the menu at the top if on mobile).
Alternatively, you can contact our dedicated support team prior to setting up an account through our online query form. Simply visit www.TCAquery.deloitte.com.au, fill out your details and submit your question.
LATEST UPDATE ON PROCEEDINGS
You can access the latest update about the proceedings by clicking the ‘Latest update’ tab on the left (or in the menu if on mobile). Further information about the class action, including court documents, is set out in the portal and on the website managed by the lawyers conducting the class action on behalf of the applicants and Group Members (Quinn Emanuel): https://www.toyotaclassaction.com.au/
HELP
If you are having difficulties in accessing the portal, we have set out responses to some common questions in the 'Help' tab to the left (or at the top if on mobile).
Note: Best results for accessing and using the portal can be achieved by using a desktop or laptop computer and Google Chrome.
Responses to frequently asked questions are set out on the ‘FAQs’ tab, which you can access by clicking on the tab to the left (or at the top if on mobile).
If you have forgotten the password you set (or receive an error message that your password is invalid), you can reset your password on the ‘Sign in’ tab of the ‘Registration/Login’ page. Once on this screen, click on the ‘Forgot Password’ button. You will be prompted to enter the email address you used for your registration. This will generate an OTP which is sent to your email address. Enter the new OTP in the relevant field on the Portal and follow the on screen instructions to reset your password.
ANTI SCAM INFORMATION
This is not a scam. If you are concerned about accessing this portal or registering your interest to receive money to which you may become entitled in the Toyota class action, you can verify that this is a genuine process and obtain further information about the Toyota Class Action by:
- visiting (or searching for) the matter on the Federal Court of Australia’s website (https://www.comcourts.gov.au/file/Federal/P/NSD1210/2019/actions);
- visiting the website managed by the lawyers running the class action, Quinn Emanuel (https://www.toyotaclassaction.com.au/); or
- visiting Toyota Australia’s website (https://www.toyota.com.au/support/dpfinformation).
We are aware of service providers that may offer to assist you in completing your claim for a fee (or a portion of the money to which you are entitled, if any). Deloitte is not one of these service providers; this site is the official channel for you to register your interest to receive any money to which you may become entitled in the Toyota class action. You do not need to engage a service provider to complete your registration and we have a dedicated support team who can answer your questions about completing the registration process.
It has been brought to our attention that scammers are impersonating Deloitte and are attempting to collect personal and/or confidential data. During this phase (registration) we will only call you from our dedicated contact number (+61 3 9101 5823) if you have asked us to contact you. We may ask you to confirm your name, contact information and vehicle details, but we will not ask you for your any other personal information, including payment details.
If you believe you have received a message or call that is a scam, do not respond to it and please advise us by sending a message through the portal. You can also report a scam to the Australian Government’s National Anti-Scam Centre: https://www.scamwatch.gov.au/report-a-scam.